FROM THE BOOK JACKET: With five generations in the workplace at once, there's bound to be some sticking points. 

This is the first time in American history that we have five different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1946-1964), Gen X (born between 1965-1980), Millennials (born 1981-2001) and Gen Z (born 1996-present). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 5 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one's own time, texting, social media, organizational structure, and of course, clothing preferences. If we don't learn to work together and stick together around these 12 sticking points, then we'll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. 

Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching us how we can learn to speak one another's language and get better results together.

ABOUT THE AUTHOR: Haydn Shaw has researched and helped clients regarding generational differences for over twenty years. He is the author of FranklinCovey's bestselling workshops Leading Across Generations and Working Across Generations. He also writes on generations and leadership for the Huffington Post. Hailed as a "leadership guru" by the Washington Post, Haydn speaks and consults in excess of 160 days each year to clients who consistently invite him back. Haydn Shaw travels from Chicago, where he lives in a multigenerational household with his family.


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